6 months, 1 week ago mfarmsParticipant
Having issues with the Option panel. Everytime I try to update a setting it pops up with an error and makes me reload the page, even when it eventually updates after many attempts, it doesn’t reflect on the theme(after clearing cache). Must be honest this is one of, if not the most frustrating theme I have ever used. So many issues.
Then the sites is slow, not necessarily the front end but the WP Back End. Takes too long to load.6 months, 1 week ago QuyenKeymaster
Thank you for interesting our item.
For popup in theme options, please check again all Php requirements as our theme require http://demo.arrowpress.net/foodfarm-gui/#toc4 such as Php version, php memory limit. If you want theme options save quicker, you can disable Compile Css options in Foodfarm theme options > Skin tab and should only enable it when you make changes in Skin tab option.
ArrowPress Team6 months ago mfarmsParticipant
But seriously the problem with your theme is epic, saving pages is so difficult, what you said I should do hasn’t solved any problem. It is so frustrating working on your theme, it keeps breaking. I have over 10 different themes, I have never experienced such a problem.
Your support is also slow, just like your theme. Spend hours just trying to save changes on pages. Pls I need a proper solution to this problem. Find screenshot of some of the error messages I keep getting every time I try to save.
Could you provide information of your site with admin account? I will try to check that.
Thanks6 months ago mfarmsParticipantThis reply has been marked as private.
We are working on it now. Stay turned. Temporarily, you can choose demo 1 type in Theme options> Demo to save normally.
Thanks5 months, 2 weeks ago Paul BeltrandParticipant
i got the same problem. the backend is ultra slow, i cant save changes, upload images take forever and and make the customization a real problem. can you take a look?
thanks5 months, 1 week ago QuyenKeymaster
Thank you for interesting our item and sorry for late reply.
Could you provide your website link with admin account privately?
We will check it for you. Also, just remind you to create a new ticket, so it will be easier and quicker to manage problem and support for you.
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